Store Policy

Shipping Errors & Mis-Shipped Items:

• We are NOT RESPONSIBLE for lost, stolen, or damaged packaging. We are NOT RESPONSIBLE if you provide the wrong address. Please make sure you are always using the correct address, including apartment number, box number, unit number, room number, etc.

Refunds & Returns:

• Unfortunately, we cannot accept refunds or returns at this time. If you have any questions or a specific concern with an item or existing order, please email us cecethreads@gmail.com and we will do our best to help you with issues.